We at J-Beads.com try our very best to satisfy all our customer's queries and concerns before they can place their orders with us. We try to understand what you think of us, what you want from us and therefore keeping this in mind we have the following solutions for making your ordering free of queries.
1. Product Quality
J-Beads believes that a customer should get their money's worth by ordering with us. So we deal in very good quality products and maintain the quality of our products by keeping up to date with the manufacturing processes and using the best raw materials for our beads. They are 100% original natural stones. We never use fake stones. We also look that the shape, color and the size of the beads are proper so that none of our customers have any dissatisfaction with our beads. We also have a refund policy wherein the goods are to be sent back to us at the customer's expense within 7 days of receipt and we refund the money without shipping charges. Believe us we never had to use our refund policy as we have always been appreciated for our good quality products by all our clients so far and wish to do so indefinitely.
2. Price Comparison
Everyone today wants to get the very best by paying the least possible price, which is absolutely okay as we think of the same. Looking for the most competitive prices and comparing them with other vendors is the very basic step every shopper does. We at J-beads offer the very best and the most competitive prices so that our shoppers get the best at the lowest price possible. We also believe in price comparisons as it helps to know and determine where to cut cost and how to better the sale. Our price slabs not only help save money but with our big discount offer you also get 20% extra goods absolutely free. This helps many wholesalers in their wholesale and retail shops.
We supply the best quality at the lowest and competitive prices. Some times a few of our respected customers inquire that a few companies are selling the beads at a lower or same price but in fact their quality is not even half match to the quality of what we supply. LESS Quantity
3. Hesitation To order Internationally
In today's fast moving world everyone wants to deal quickly and safely due to which all the businesses have gone online. Placing orders over the Internet internationally and interacting with the vendors has helped the buyer a lot and also has removed the traditional way of buying face to face. But still there are many buyers who are hesitant to order over the net and think that the deal is unsafe and are not satisfied. Keeping this in mind we always encourage all our customers to satisfy all of their queries and concerns completely before they place their order with us. We want them to have full faith in us and we want them to be comfortable ordering with our 128 bit Secure Server. We do not disclose or sell our customer's information to any one.
We have an online catalog wherein the orders can be placed easily through the shopping cart but the buyer is not required to make the payment immediately. As we get the order list and we then manually check and calculate the total cost and prepare the Performa Invoice for the respective orders. We send this Performa Invoice along with the Payment URL to the buyer who on being fully satisfied can pay the Invoice as per their choice. But we complete this entire process within a few hours of receiving the order list. The buyer can also cancel the order any time chooses even after making the payment and we refund them the full.
4. Customizing and fulfilling your requirements:
Every buyer toady wants to buy goods as per their requirement but most of the time they just have to buy what is offered by the vendor and then get it made to the jewellery of their choice. Keeping our customer's needs in mind , customizing the orders as per their requirements and choice is the best way of making long and lasting business relations. We make custom made orders on our buyer's demand and give them not only what they require but also help them save time and money.
We also work round the clock and see to it that we fulfill all our customer's requirements. If we do not display any goods on our online catalog but the customer demands it, so we try our best not only to fulfill the demand but also see to it that there is a regular stock for future orders.
5. Shipping
Delivery of the ordered goods on time is one concern that every customer has. We are asked time and again by our customers to speed up the delivery and get them their orders well in time. We use one of the safest and secure couriers to deliver the valuables which is not only insured but is also delivered to the customer's doorstep.
Once the order is confirmed and the payment made, we just require a couple of days at the most to get the orders ready and dispatch. The goods are delivered within 4 to 6 business days from dispatch. We also ship through FedEx on customer's demand. We believe in delivering the valuables to our customers without any trouble and hassles, which enables them not only to get the goods on time but also saves them from customs clearance and other difficulties. We want to serve our customers in every way possible and to give them all the facilities, which are in our capacity.
We hope that our small effort into solving some of the most common and important queries was helpful for all our buyers. We hope that this will make your ordering with us easy and free of concerns.